Privacy Policy

1. Introduction

Alpha Hub Digital LLC ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Business Information:
Alpha Hub Digital LLC
415 Charlotte ST SE, Willmar, MN 56201
support@alphahubdigital.com
+1 (307)-395-0478

2. Information We Collect

Personal Data

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely by our payment processors)
• Order history and transaction details
• Device and browser information (IP address, browser type, operating system)

Note: We do not store your full credit card details. All payment data is handled by our PCI-DSS compliant payment processors.

3. How We Use Your Information

• Process and fulfill your orders and transactions
• Send order confirmations, invoices, and delivery updates
• Provide customer support and respond to inquiries
• Prevent fraud and ensure the security of our services
• Comply with legal obligations and regulatory requirements

4. Payment Processing (Stripe & Square)

We use Stripe and Square as our payment processors. When you make a purchase, your payment information is collected directly by these processors:

• Stripe: Processes credit/debit card payments. Stripe collects your name, email, billing address, and card details to complete transactions. They also use data for fraud detection and prevention.
• Square: Provides secure payment processing. Square collects transaction data, customer information, and may use cookies for fraud detection and autofill features.

Important: We do not store your payment information on our servers. Your payment data is transmitted directly to Stripe or Square over secure, encrypted connections.

Your Rights: Stripe and Square may retain transaction data for regulatory and fraud prevention purposes, even after you stop using our services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmission (HTTPS)
• Secure hosting and database encryption
• Regular security assessments and updates
• Access controls and authentication measures

PCI Compliance: Our payment processors (Stripe and Square) are PCI-DSS compliant, ensuring the highest level of security for your payment information.

6. Cookies and Tracking

We and our payment processors use cookies and similar technologies to:

• Enable secure checkout and payment processing
• Prevent fraud and detect suspicious activities
• Improve user experience and autofill capabilities
• Analyze website performance and usage

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect checkout functionality.

Third-Party Cookies: Stripe and Square may set cookies on our checkout pages for fraud detection and the Link autofill service.

7. Your Rights

You have the right to:

• Access – Request a copy of the personal data we hold about you
• Correction – Request correction of inaccurate or incomplete data
• Deletion – Request deletion of your personal data (subject to legal obligations)
• Object – Object to processing of your data for marketing purposes
• Data Portability – Request transfer of your data to another service

To exercise these rights, contact us at support@alphahubdigital.com.

8. International Data Transfers

Our payment processors (Stripe and Square) may transfer and process your data in countries outside your location, including the United States and India. These transfers comply with applicable data protection laws and frameworks.

For EU/UK Customers: Transfers are made in accordance with GDPR requirements, including Standard Contractual Clauses and other appropriate safeguards.

9. Age Restriction

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the "Last updated" date at the top.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: